Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
- How can I find out my order status ?
The order confirmation email has a link to the order details. Please follow that link to get the updated status. Besides feel free to contact us via phone or via the "Chat with us" Whatsapp link on our webpage.
- What is your shipping process ?
Once the payment is confirmed, the shoppers buy the product from the local stores. Each item is packed and shipped from California, USA. For shipments to India, we might need KYC (know you customer) documents. Our sales team will contact you to get the KYC details. Once they reach India we use local delivery service like Blue DART, Delhivery, Gati etc. Using the tracking details, you can work with the courier service to deliver the package to you.
- What are my payment options ?
We offer several payment options including Credit card, Paytm, ATM card, direct bank transfer, Google Pay or COD (Cash on delivery). Please note that partial payment might be required for certain products. The remaining amount will be collected on delivery of the item. Please call the sales team in case you have any questions +91 95617 94706.
- How do I know that the products are authentic ?
We back our products by 100% money back guarantee, in case you are not satisfied with the item being genuine and we will refund the money (conditions apply, please see the return policy for details). We stand behind quality and authenticity of our products. Our merchandising team in USA, procures the items directly from the retail stores in California, Texas and Michigan. Most items come with US retail store receipts.
- How long will it take to receive the package ?
- How can you offer discounts on brand new items ?